UltraDisk warrants to the original end user that its products are free from defects in materials and workmanship under the terms and conditions specified herein. Subject to the following conditions and restrictions, UltraDisk will, at its option, to repair or replace any part of the product that is proven to be defective due to improper workmanship or material. Repaired parts or replacement products will be provided by UltraDisk and will be new or recertified. All recertified products are tested to ensure that their functions are the same as the new products. Proof of purchase must be provided, which should show the original date and place of purchase as well as the product description and price.
This limited warranty does not cover any damage due to incorrect installation, accidents, abuse, misuse, natural disasters, insufficient or excessive power supply, abnormal mechanical or environmental conditions or any unauthorized disassembly, repair or modification. This limited warranty does not apply in the following cases: (i) the product was not used in accordance with any accompanying instructions, or (ii) the product was not used for its intended function.
This limited warranty also does not apply to products which the original identification information has been altered, obliterated or removed, incorrectly handled or packaged, sold second-hand or resold contrary to the applicable export regulations. This limited warranty only covers the repair and replacement of defective products. UltraDisk is not responsible for any form of damage or loss due to the loss, damage or corruption of content, data, or any cost associated with determining the source of system problems or removing, servicing or installing UltraDisk products. This warranty does not cover third-party software, connected devices or stored data. UltraDisk is not responsible for any actual or indirect losses caused by third-party software, connected devices or stored data. In case of any claim, UltraDisk’s sole and maximum obligation shall be to repair or replace the hardware at UltraDisk’s sole discretion.
Duration of Warranty
Memory modules – Product Lifetime Warranty
The memory module products are covered by warranty for the life of the product
(Remark: Product lifetime is defined as the normal time expectancy for the use of products in the industry. However, the lifetime warranty may be subject to definitions as set by different countries.)
Solid State Drives (SSD), USB Flash Drives – 3 Years Warranty
The above products are covered by warranty for a period of three years from the date of purchase by the original end-user customer.