Warranty

Warranty Information

WARRANTY STATEMENT

UltraDisk warrants to the original end user that its products are free from defects in materials and workmanship under the terms and conditions specified herein. Subject to the following conditions and restrictions, UltraDisk will, at its option, to repair or replace any part of the product that is proven to be defective due to improper workmanship or material. Repaired parts or replacement products will be provided by UltraDisk and will be new or recertified. All recertified products are tested to ensure that their functions are the same as the new products. Proof of purchase must be provided, which should show the original date and place of purchase as well as the product description and price.

This limited warranty does not cover any damage due to incorrect installation, accidents, abuse, misuse, natural disasters, insufficient or excessive power supply, abnormal mechanical or environmental conditions or any unauthorized disassembly, repair or modification. This limited warranty does not apply in the following cases: (i) the product was not used in accordance with any accompanying instructions, or (ii) the product was not used for its intended function.

This limited warranty also does not apply to products which the original identification information has been altered, obliterated or removed, incorrectly handled or packaged, sold second-hand or resold contrary to the applicable export regulations. This limited warranty only covers the repair and replacement of defective products. UltraDisk is not responsible for any form of damage or loss due to the loss, damage or corruption of content, data, or any cost associated with determining the source of system problems or removing, servicing or installing UltraDisk products. This warranty does not cover third-party software, connected devices or stored data. UltraDisk is not responsible for any actual or indirect losses caused by third-party software, connected devices or stored data. In case of any claim, UltraDisk’s sole and maximum obligation shall be to repair or replace the hardware at UltraDisk’s sole discretion.

Duration of Warranty

Memory modules – Product Lifetime Warranty
The memory module products are covered by warranty for the life of the product
(Remark: Product lifetime is defined as the normal time expectancy for the use of products in the industry. However, the lifetime warranty may be subject to definitions as set by different countries.)

Solid State Drives (SSD), USB Flash Drives – 3 Years Warranty
The above products are covered by warranty for a period of three years from the date of purchase by the original end-user customer.

DISCLAIMERS

TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE FOREGOING IS THE COMPLETE WARRANTY FOR ULTRADISK PRODUCTS AND SUPERSEDES ALL OTHER WARRANTIES AND REPRESENTATIONS, WHETHER ORAL OR WRITTEN. EXCEPT AS EXPRESSLY SET FORTH ABOVE, NO OTHER WARRANTIES ARE MADE WITH RESPECT TO ULTRADISK PRODUCTS AND ULTRADISK EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED HEREIN, INCLUDING, TO THE EXTENT PERMITTED BY APPLICABLE LAW, ANY WARRANTY THAT MAY EXIST UNDER NATIONAL, STATE, PROVINCIAL OR LOCAL LAW INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, ARE LIMITED TO THE PERIODS OF TIME SET FORTH ABOVE. 
ULTRADISK PRODUCTS ARE NOT AUTHORISED FOR USE AS CRITICAL COMPONENTS IN LIFE SUPPORT EQUIPMENT OR FOR APPLICATIONS IN WHICH THE FAILURE OR MALFUNCTION OF THE PRODUCTS WOULD CREATE A SITUATION IN WHICH PERSONAL INJURY OR DEATH IS LIKELY TO OCCUR. ULTRADISK SHALL NOT BE LIABLE FOR THE DEATH OF ANY PERSON OR ANY LOSS, INJURY OR DAMAGE TO PERSONS OR PROPERTY BY USE OF PRODUCTS USED IN APPLICATIONS INCLUDING, BUT NOT LIMITED TO, MILITARY OR MILITARY-RELATED EQUIPMENT, TRAFFIC CONTROL EQUIPMENT, DISASTER PREVENTION SYSTEMS AND MEDICAL OR MEDICAL-RELATED EQUIPMENT.
ULTRADISK’S TOTAL LIABILITY UNDER THIS OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED, IS LIMITED TO REPAIR OR REPLACEMENT. ULTRADISK SHALL NOT BE LIABLE TO THE PURCHASER OR END USER CUSTOMER OF AN ULTRADISK PRODUCT FOR ANY DAMAGES, EXPENSES, LOST DATA, LOST REVENUES, LOST SAVINGS, LOST PROFITS, OR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM THE PURCHASE, USE OR INABILITY TO USE THE ULTRADISK PRODUCT, EVEN IF ULTRADISK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.